Job Description

Grand Canyon University!  One of Arizona’s leading institutions of higher learning. 

Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. 

Do you have a passion for working positively through intricate processes? Do you have the ability to problem solve and deal with highly complex investigations? The Office of Academic Compliance and Regulation is seeking a positive, enthusiastic University Appeals Administrator. We are especially interested in applicants who can strengthen the diversity of our academic community and integrate faith.

Location: Main Campus, 33rd and Camelback

What you will do:

  • Communicates with Deans, Faculty, and Staff regarding University policies.

  • Ensures protection of student records in accordance with FERPA.

  • Compiles and analyzes metrics to improve University policies and processes.

  • Researches student appeals, and other issues, as related to University policies.

  • Mediates the Appeal Decision Board to ensure compliance with University policies and procedures.

  • Facilitates the decisions to ensure appeals are resolved within the 15-day guidelines.

  • Ensures all correspondence with accrediting bodies is documented and cataloged assuring that the University remains in compliance with these bodies.

  • Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

What you need:

  • Bachelors degree required. Masters preferred.

  • Possess an advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook).

  • Be able to synthesize complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

  • Consistently demonstrates integrity and ethical behavior congruent with Christian values in all transactions and relationships; Adheres to the regulatory and legal environment of higher education; Is openly accountable for actions, decisions and outcomes; Contributes to sustained profitability by establishing realistic goals and effectively managing resources; A commitment to Christian ideals, philosophy, and direction of the University as stated through its mission and vision, integrating faith into his or her discipline.

  • Demonstrates effective verbal and written communication; Communicates vertically and horizontally throughout the organization; Listens to others to ensure understanding; Contributes meaningful information during meetings.

  • Able to work under pressure and still be able to maintain composure.

  • Excellent time management skills.

  • Knowledge of business acumen and aligns work with strategic goals.

  • Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Why work at GCU:

  • Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan

  • Generous time off plan and 11 paid holidays

  • Paid time off to volunteer in the community or at GCU sponsored events

  • Free covered parking

  • We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program

  • Free on-site gyms on campus

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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