Tutoring Supervisor

Grand Canyon University!  One of Arizona’s leading institutions of higher learning. 

Do you want to be part of a university with a teaching-focused mission?  Do you have a passion for working with students and providing learning support to further enhance academic success and scholarship? We are looking for tutoring staff to contribute to a team that provides tutoring services to enhance the student learning experience.

Phoenix metro area in-person position with a five day, 8-hour per day schedule: Sunday-Thursday, 10:30am-7pm.

What you will do:

• Oversee the daily operations of the Academic Centers for Excellence (ACE) tutoring locations, ensuring efficient and effective delivery of tutoring services.

• Schedule peer tutors based on student demand and tutor availability.

• Monitor and evaluate tutor performance and provide ongoing training and support to ensure quality tutoring.

• Develop and maintain tutoring resources, including training materials and online content to support tutor activities and enhance student learning.

• Work closely with students to understand their academic needs and adjust tutoring services accordingly.

• Promote the Academic Centers for Excellence (ACE) to increase student engagement.

• Maintain accurate records of tutoring sessions, attendance, and tutor performance.

• Analyze data to assess tutoring services and implement improvements.

• Collaborate with the academic support services staff and other academic departments to align tutoring services with institutional goals.

• Participate in meetings and professional development activities.

• Provide prompt and friendly service to students, faculty, and staff and assist in difficult service interactions.

• Provide a positive example to students and student workers by supporting the University’s Doctrinal Statement, Ethical Position Statement, and Mission of Grand Canyon University.

• Position requires evening and weekend hours.

• Responsible for supervisory activities for student workers.

What you will have:

• Bachelor’s degree from a regionally accredited college or university

• Previous tutoring experience preferred.

• Experience and demonstrated skill in supervision and hiring preferred.

• Strong analytical and problem-solving skills, as well as excellent oral and written communication skills

• Ability to assist others in the use of personal computers.

• Ability to effectively communicate and foster a cooperative work environment.

• Ability to be proactive and flexible.

• Demonstrated ability to work effectively with diverse student populations.

• Must pass pre-employment background investigations

Why Work at GCU:

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan

• Generous time off plan and 11 paid holidays

• Paid time off to volunteer in the community or at GCU sponsored events

• Free covered parking

• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program