Student Engagement - Riverbed Supervisor
Grand Canyon University is currently seeking a Riverbed Supervisor. Under the direction of the Student Engagement Activities Manager, the Riverbed Supervisor will work diligently to supervise, maintain, and efficiently operate the Riverbed facilities/amenities as well as its related student workers.
Maintain multitude of amenities and their related equipment located within the facility, including but not limited to billiards, ping-pong, shuffleboard, air hockey, cornhole, arcade machines, board games, movie screen, etc.
Perform preventative maintenance and repair (within reason) of amenities listed above (e.g., keeps track of wear and tear on social games and their related equipment, replaces broken/dangerous equipment as necessary, monitors variations/errors in any electronic equipment, ensures board games have all necessary pieces and are located in proper section).
Work at service counter, issues auxiliary game equipment, oversees use of quiet area/study rooms, oversees movie theater area and caters to the needs of attendees accordingly.
Instructs customers in use of facility/amenities as well as rules/regulations throughout facility.
Identify replacement parts and supplies; prepares orders.
Maintain accurate records of parts/equipment, costs and overall performance of electrical equipment.
Train and oversee hourly student worker employees.
Assist in preparing annual forecasting of major improvements and repair programs.
Organize and prepare events in partnership with other GCU departments.
Communicate with other GCU departments to execute student focused events.
Oversight of student workers serving as customer service desk assistants as needed.
Other duties as assigned.
Bachelor’s Degree required.
Formal training/prior experience in moderately paced customer service areas highly encouraged.
Must work a variety of day, night, and weekend shifts as needed.
Must pass a pre-employment background investigation.
Must have a valid drivers license with clean driving record.
Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.