Restaurant Supervisor
Job Description
Grand Canyon University! One of Arizona’s leading institutions of higher learning.
Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.
Grand Canyon University is seeking a Restaurant Supervisor.
What you will do:
Responsible for overall management of restaurant operations (restaurant and events).
Ensure service staff provide exceptional customer service in all touch points with customers.
Monitor customer satisfaction through engagement with customers and interactions with staff; monitors and tests service skills of staff, retrains and reinforces all standards on food quality and service details.
Working quickly and independently to resolve operational issues when necessary, ensuring proper follow through and excellence in creating a memorable experience for students, faculty, staff, and guests.
Ensure all food/beverage operations are adequately stocked and maintained to meet business volume
Ensure all service areas are effectively cleaned and maintained to meet any regulatory inspection.
Report all potential issues and obstacles of service operations and provide recommendations to Restaurant Manager
Conduct weekly walk through of all food service areas to ensure sanitation, cleanliness and equipment is operational and functioning as designed, as well that all health, safety, and food handling/preparation guidelines are being followed.
Reinforce importance and adherence of employee conduct and dress guidelines with supervisor/staff.
Review labor costs on weekly basis against revenue; review trends and review weekly/monthly findings with Restaurant Manager; provide recommendations.
Review service coverage in all areas on weekly basis to ensure no labor cost overruns and adequate coverage to meet service standards; take corrective action as needed.
What you need:
Minimum 3-5 years’ experience in restaurant/hotel food operations in supervisory position.
Bachelor’s or Associate Degree preferred
ServSafe Management Certified
Must be able to pass background investigation
Why work at GCU:
Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan
Generous time off plan and 11 paid holidays
Paid time off to volunteer in the community or at GCU sponsored events
Free covered parking
We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program
Free on-site gyms at all our office locations
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply OnlinePosted: 1/24/2023
Job Status: Full Time
Job Reference #: R000042516