Job Description

Grand Canyon University!  One of Arizona’s leading institutions of higher learning. 

Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. 

Grand Canyon University is seeking a Restaurant Supervisor.

What you will do:

  • Responsible for overall management of restaurant operations (restaurant and events).

  • Ensure service staff provide exceptional customer service in all touch points with customers.

  • Monitor customer satisfaction through engagement with customers and interactions with staff; monitors and tests service skills of staff, retrains and reinforces all standards on food quality and service details.

  • Working quickly and independently to resolve operational issues when necessary, ensuring proper follow through and excellence in creating a memorable experience for students, faculty, staff, and guests.

  • Ensure all food/beverage operations are adequately stocked and maintained to meet business volume

  • Ensure all service areas are effectively cleaned and maintained to meet any regulatory inspection.

  • Report all potential issues and obstacles of service operations and provide recommendations to Restaurant Manager

  • Conduct weekly walk through of all food service areas to ensure sanitation, cleanliness and equipment is operational and functioning as designed, as well that all health, safety, and food handling/preparation guidelines are being followed.

  • Reinforce importance and adherence of employee conduct and dress guidelines with supervisor/staff.

  • Review labor costs on weekly basis against revenue; review trends and review weekly/monthly findings with Restaurant Manager; provide recommendations.

  • Review service coverage in all areas on weekly basis to ensure no labor cost overruns and adequate coverage to meet service standards; take corrective action as needed.

What you need:

  • Minimum 3-5 years’ experience in restaurant/hotel food operations in supervisory position.

  • Bachelor’s or Associate Degree preferred

  • ServSafe Management Certified

  • Must be able to pass background investigation

Why work at GCU:

  •   Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan

  •   Generous time off plan and 11 paid holidays

  •   Paid time off to volunteer in the community or at GCU sponsored events

  • Free covered parking

  • We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program

  • Free on-site gyms at all our office locations

       

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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