Program Manager Center for Workforce Development

Located in the Valley of Sun in the heart of Phoenix, Arizona, Grand Canyon University is a regionally accredited, private, nondenominational Christian University. GCU’s mission is to achieve academic excellence, hands-on, applied undergraduate and graduate research as well as raising up our community.

At the College of Engineering & Technology at GCU, the Center for Workforce Development Program Manager II is responsible for supporting the day-to-day operations of the designated program area in the department. Management often requires the coordination of work within the unit and/or across several administrative units. This is a non-supervisory activity. The Program Manager II supports organizing, facilitating, reporting, and helping the department staff while aligning with their responsibilities.

What you will do:

• Establish and cultivate strategic partnerships with school counselors, educators, and community organizations to enhance visibility and engagement for the Center for Workforce Development (CFWD).

• Represent the department at community events and outreach activities to promote program offerings and build community presence.

• Organize and facilitate off-site visits with corporate and training partners to enhance student exposure to real-world learning environments.

• Foster strong relationships with faculty to support instructional success and student outcomes; coordinate collection and analysis of student performance data.

• Monitor and report on semester outcomes; analyze and present data for compliance and continuous improvement initiatives.

• Oversee student support efforts including site visit coordination, wraparound services, and class attendance monitoring to ensure student success and program effectiveness.

• Manage operational processes related to grants, funding, and academic timelines; ensure alignment with institutional goals and regulatory requirements.

• Design, implement, and maintain departmental systems, including standard operating procedures (SOPs), workflows, and process documentation.

• Assist in the development of presentation materials for university recruitment and promotional events.

• Conduct research on industry trends and certification requirements to inform program and curriculum development.

• Participate in university committees and meetings related to academic systems and program development.

• Prepare complex reports, presentations, and executive summaries by integrating data across multiple departmental functions.

• Coordinate cross-functional calendars and logistics, including meetings, travel, venue arrangements, and vendor management.

• Plan and execute department-hosted events, conferences, and workshops, overseeing all aspects from budgeting and scheduling to marketing and communication.

• Collaborate with marketing teams to manage CFWD’s digital presence, contributing strategic and engaging content across social media platforms.

• Maintain accurate department records, spreadsheets, and SOPs to support operational transparency and efficiency.

• Manage and ensure the functionality of office equipment; coordinate maintenance, troubleshoot issues, and support staff training on technology use.

• Oversee financial processes including invoice reconciliation, expense reporting, and budget tracking, ensuring accuracy and timely submissions.

• Lead special projects and other responsibilities as assigned by departmental leadership, contributing to strategic initiatives and academic system improvements.

• Other duties as assigned.

What you need:

• High School Diploma / GED Required

• Minimum 5 years’ experience in administrative capacity for large department/function.

• Must successfully pass background checks

• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Bonus:

• Trade skills and experience and knowledge

Why work at GCU:

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan

• Generous time off plan and 11 paid holidays

• Paid time off to volunteer in the community or at GCU sponsored events

• Free covered parking

• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program

• Free on-site gyms on campus