GCU Day Shift Supervisor

Grand Canyon University!  One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. 

GCU Facilities manages and services all university-owned property. By the development and maintenance of the GCU campus and surrounding areas, GCU aims to support and ensure the accomplishment of the university’s mission. By working creatively and collaboratively, we fulfill the needs of the university by successfully managing our resources while delivering excellent customer service.

Do you have a passion for cleaning and being part of a customer service-oriented team? Grand Canyon University's Janitorial Cleaning Services Department is seeking a Day Shift Supervisor that will participate and assist in cleaning of offices and buildings according to GCU standards. Ability to provide knowledge and training around all janitorial products used. Perform daily operational tasks of crew members when needed. This role will be located on our Main Campus at 33rd Ave and Camelback.

What you will do:

• Ability to provide knowledge and training around all janitorial products used.

• Willingness to perform tasks: such as payroll, prepare shift reports, and report building maintenance issues

• In manager’s absence liaison for outsourced companies.

• Inventory control specializing in materials count, compiling of accurate balances, identify discrepancies and if needed investigate discrepancies.

• Dealing with and being prepared for emergencies.  Often having to respond on a situation to report up to manager, security, or manager on call.

• Training and executing of projects that are on and off campus.

• Customer and student facing skills:  active listening, empathy, dedication, and critical thinking.

• Assisting with vendor management to ensure service delivery and reduction of vendor related risks.

• Ensure all crew members follow OSHA guidelines for performing daily work; ensures all required Personal Protective Equipment (PPE) is utilized daily by all crew members.

• Make personnel recommendations, such as hires, disciplinary actions, performance data, and terminations.

• Train employees in specific methods and procedures to accomplish tasks and the proper operation of all equipment needed to perform tasks.

• Will assist on campus and off campus sites

• Other duties as assigned.

What you will need:

• High school diploma or equivalent.

• Minimum of 3 years’ related work experience with at least one year in lead role.

• Good interpersonal skills with the ability to work cohesively with team members and facilities management.

• Good verbal communication skills; ability to be clear and concise in providing information in relation to operation of any required equipment, safety regulations and best safety practices, priority deadlines, utilization of harsh/abrasive chemicals, work assignments/schedules; ensure information communicated is understood by all team members.

• Willingness to work off shift times and holidays as necessary.

• Must have valid driver’s license and clean driving record.

• Strong personal orientation to provide excellent customer service

• Willing to comply with all University safety requirements

• Ability to learn and understand how to properly use and handle various commercial cleaning chemicals and solvents and other specialty cleaning tools/equipment.

• Must be willing and able to complete specialty cleaning classes as needed.

• Must be able to compose reports and/or e-mails utilizing computer e-mail application to document professional grade activities as required; must be able to learn within 30 days of hiring e-mail/documentation standards.

• Bi-lingual is a plus

• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

• Must pass pre-employment background investigation.

Why work at GCU:

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.

• Generous time off plan and 11 paid holidays

• Paid time off to volunteer in the community or at GCU sponsored events.

• Free covered parking

• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program

• Free on-site gyms on campus