Job Description

Grand Canyon University!  One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. 

GCU Facilities manages and services all university-owned property. By the development and maintenance of the GCU campus and surrounding areas, GCU aims to support and ensure the accomplishment of the university’s mission. By working creatively and collaboratively, we fulfill the needs of the university by successfully managing our resources while delivering excellent customer service. Do you want to be part of a fast-paced environment where you are assisting with scheduling, assigns, coordinates, and inspects the work of the University Housing General Maintenance employees? Apply today!

Grand Canyon University is seeking a full time Facilities Housing Crew Supervisor for our Facilities Department.  The Facilities Housing Supervisor is responsible for high-quality general maintenance operations of the University’s student housing complexes which include service requests, preventive maintenance programs, staff supervision, work assignments, safety, and customer service.

What you will do:

  • Prioritizes and dispatches service requests to the general housing maintenance team. 

  • Monitors daily completion of service requests and follows up on any outstanding items; may assist in the completion of service requests as necessary.

  • Directs workers in the performance of all general maintenance/repairs related to events within budgeted guidelines.

  • Provides professional development trainings as a team and individually. For example, general maintenance strategies, safety procedures, turnover expectations, and standards. 

  • Supervises employees, ensuring a motivated and engaged workforce by providing positive reinforcement, counseling, and mentoring.

  • Reports all escalated general maintenance requests to the manager in a timely manner.

  • Addresses student residents’ concerns and resolves issues in a timely and professional manner.

  • Inspects grounds, housing facilities, and other community features daily to minimize liability concerns and to always ensure excellent curb appeal.

  • Assists student residents during move-in and move-out programmed days.

  • Observes safety and security procedures and determines the appropriate action beyond guidelines and reports unsafe conditions to appropriate staff.

  • other duties assigned.

What you need:

  • High school diploma or equivalent.

  • Some trade school/training is preferred.

  • Minimum of 3 years’ work experience in general maintenance, building maintenance, renovation, or construction.  University housing general maintenance work experience is preferred.

  • Previous supervisory or lead general maintenance work experience preferred.

  • Ability to meet and deal tactfully, professionally and courteously with students, staff, general maintenance staff and/or vendors.

  • Proficient in the operation of power tools, hand tools, related machinery and equipment.

  • Must be knowledgeable of and have demonstrated proficiency in carpentry, electrical, HVAC, painting/plastering, drywall repair, plumbing and general maintenance.

  • Must have the physical skills and endurance to move about campus and the buildings in order to fulfill daily maintenance tasks and activities.

  • Self-motivated and shows initiative to start and complete tasks.

  • Must have familiarity of safety requirements and precautions and able to set examples for proper safety measurements for employees.

Why work at GCU?

  • Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.

  • Generous time off plan and 11 paid holidays

  • Paid time off to volunteer in the community or at GCU sponsored events.

  • Free covered parking

  • We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program

  • Free on-site gyms at all our office locations.


    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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