Academic Records Manager

Grand Canyon University! One of Arizona’s leading institutions of higher learning.

Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

The Academic Records Manager will lead a dedicated team within the Office of Academic Records, ensuring the timely completion of all essential worklists and duties. In addition to overseeing productivity and work quality, the manager will identify and facilitate training opportunities for individual team members or the entire team. Academic Records Managers are also expected to engage in cross-team training to ensure comprehensive task completion and optimal time management for all team members.

What you will do: 

• Oversee the day-to-day operations and staff ensuring productivity goals are met, assign or delegate work to staff, and plan daily/weekly activities or projects for the work group.

• Contribute to daily workload to ensure all duties are completed in the agreed upon timeframe including tickets, worklists and special projects

• Assess staff performance and determine the need for training; plan and conduct one-on-one or group training.

• Responsible for reviewing all operational processes and recommending/executing process improvements.

• Support other Academic Records Managers in peak times to ensure all department duties are accomplished in a timely manner

• Crosstrain between teams, when appropriate, to ensure proper coverage

• Other duties as assigned.

What you will need:

• Bachelor’s degree in business, accounting, or other related discipline from a regionally accredited institution required.

• Minimum five years’ relevant work experience in higher education to include demonstrated staff management experience.   

• Must successfully pass a background investigation.

• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Why work at GCU:

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.

• Generous time off plan and 11 paid holidays.

• Paid time off to volunteer in the community or at GCU sponsored events.

• Free covered parking.

• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.

• Free on-site gyms on campus.