Job: CCSC Service Hours Coordinator

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Job Description

Only candidates who submit a resume and complete the full application will be considered - anyone without a resume will be declined automatically. For assistance with your job application please use our External Candidate Job Application Guide.

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Grand Canyon University’s department of Strategic Educational Alliances is seeking a full time CCSC Service Hours Coordinator.  This position will report to the Director and work Monday through Friday, 8:00 a.m. to 5:00 p.m.


  • Monitors and processes departmental information and data and other related forms and documents.
  • Establishes and maintains a database or filing system.
  • Gathers data from various sources, compiles or consolidates posts and updates information to related software, databases or systems.
  • Responsible for scheduling, arranging and executing details for events or meetings including logistical requirements for all campus related activities.
  • Creates and/or distributes communications or promotional materials, including use of social media platforms.
  • Communicates details and ensures all parties are well informed of progress.
  • Monitors and manages progress acquiring necessary information or details as necessary, refers information to appropriate stakeholders, elevates problems as designated.
  • Resolves issues or problems within scope of authority.
  • May review or reconcile invoices, vouchers, expense reports, etc. and submits to accounting for payment and follows up as necessary with vendor or accounting.
  • May act as liaison, organizer or point of contact for facilities management requests, office moves, telecommunications requests or other work requests.
  • Answers inquiries concerning the status of various reports, documents, contracts, persons or the information contained on records; interprets policies concerning the various records maintained.
  • May recommend improvements in work flow and processes to improve efficiency.
  • Collects and extracts data from records for various reports; tabulates data; checks tabulated data for accuracy and completeness.
  • May access University-proprietary software for purchasing, scheduling meetings, accessing student records, facilities management, timekeeping/payroll, etc.
  • May maintain SLAs for the department.
  • Retrieves information and may summarize data for reporting purposes.
  • Verifies information contained in the systems for legitimate requests for such information.
  • May maintain and replenish supplies for the department or office.
  • Assists in creating performance metrics, efficacy reports and other reports, charts, graphs and correspondence.
  • Additional duties as assigned.

Education and Experience:

  • Bachelor’s degree required.
  • Prior administrative/office work experience.
  • An equivalent combination of directly-related work experience and training/education from which comparable knowledge, skills and abilities have been achieved may be substituted upon supervisor’s approval.
  • An attention to detail, thoroughness and accuracy with ability to manage multiple tasks, projects, responsibilities, sources of information simultaneously while meeting deadlines.
  • Considerable knowledge of administrative or organizational practices.
  • Ability to cope effectively with changing priorities and interpret ambiguous information or direction.
  • Knowledge of University and departmental policies and procedures, and regulations which may affect departmental policy.
  • Computer proficient with MS Office, internet, email and database software including ability to operate a keyboard and manipulate data; and a familiarity with office machines.
  • Ability to establish and maintain recordkeeping/databases systems, retrieve information and prepare reports, graphs, charts and metrics.
  • Ability to plan and coordinate event, meeting and conference details.
  • Ability to work independently or effectively in a team environment.
  • Good interpersonal skills and ability to establish and maintain effective working relationships with internal or external contacts and stakeholders.
  • Good communications skills with a good command of the English language.
  • Ability to communicate, verbally and in writing, in other languages is helpful but not required.
  • Ability to recognize and maintain the confidentiality or sensitivity of information contained in databases or records.
  • Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.


GCU’s Christian worldview has shaped the university’s mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values. At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good.

Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check.

For more information on Grand Canyon University please visit us at

Posted 20 Days Ago

Full time